Shipping Policy

Thank you for shopping at korsiva.top! We are committed to providing you with a seamless shopping experience, including reliable and efficient shipping services. Please read our shipping policy carefully to understand our procedures.

Order Processing

  • All orders are processed and shipped by Hoff Glenn from our location at 177 Alpha Avenue, Jacksonville, FL, US.
  • Orders are typically processed within 1-3 business days (Monday through Friday, excluding holidays) after your order has been placed.
  • You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods & Delivery Estimates

We offer various shipping methods to meet your needs. Delivery times are estimates and may vary depending on your location and external factors (e.g., weather, carrier delays).

  • Standard Shipping: Estimated delivery within 5-10 business days after processing.
  • Expedited Shipping: Estimated delivery within 2-4 business days after processing (available for select destinations).

Shipping Costs

  • Shipping costs are calculated at checkout based on the weight, dimensions of your order, and your selected shipping method.
  • We offer FREE Standard Shipping on all orders over $50.00 within the United States.

International Shipping

  • We proudly offer international shipping to the United States (US) and countries within the European Union (EU).
  • International shipping costs and delivery times will be calculated at checkout based on the destination.
  • Please note that international orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the sole responsibility of the customer and are not included in the item price or shipping cost.
  • Customs processing can cause delays beyond our original delivery estimates.

Tracking Your Order

Once your order has shipped, you will receive an email notification with a tracking number. You can use this number to track the status of your shipment directly on the carrier’s website.

Damaged or Lost Packages

If your order arrives damaged, or if you believe your package is lost in transit, please contact us immediately at [email protected] or call us at 904-477-4351. We will work with the shipping carrier to resolve the issue as quickly as possible.

Changes to Your Order

If you need to make changes to your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes can be made once an order has been processed for shipping.

Contact Us

If you have any questions or concerns regarding your order or our shipping policy, please do not hesitate to contact us: